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Frequently Asked Questions
What age groups is the Rotor Twin designed for?
Ages 6 –
adult. If a child can swing a bat, he or she can benefit by using the
Rotor Twin.
Will the balls fly off during use?
No! The balls are
permanently molded to a steel core and attached by a steel cable within
a hard rubber protective arm.
Will the balls wear out?
Yes! Eventually, the balls will
soften and wear out at which time they can be easily replaced.
How long will the balls last?
Varies depending on bat
speed, strength of hitters and frequency of use. With over 5,000 units
sold our experience is that on units used at home by 1-3 players, balls
usually last 2-3 years or longer. On units used by a team 2-3 times per
week, balls are lasting at least a season, often longer.
What is included with the Rotor Twin?
Everything you
need to begin hitting except the sand. Each unit comes complete with a
Tee-ball accessory, Fundamentals of Hitting video, assembly tools and
instructions. (You’ll need about ˝ bag of playground sand to fill the
sandbags.
Are replacement parts readily available?
Yes! Parts are
available on-line or by toll free phone and are shipped from stock from
our New York warehouse by UPS.
How long will it take to get my order?
Orders are
shipped within 24 hours of receipt via UPS. Depending on where you live
in the US, allow 1-5 days for delivery.
How do I reach you if I have a question or a problem?
Via e-mail, fax, or toll free phone 877-375-0315.
Is the Rotor Twin guaranteed?
Yes! If you are not fully
satisfied with the Rotor Twin contact us within 30 days and we will
arrange a return and full refund. During that same period, parts found
to be defective will be replaced at no charge.
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